PRIVACY POLICY

Effective date: September 4, 2026

Jentia Aviators Shop is an online retail business operated by Jentia Aviation LLC (“Jentia,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.jentia-aviators-shop.com, purchase a product, contact us, subscribe to communications, or otherwise use our website.

INFORMATION WE COLLECT

We may collect information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Billing and shipping addresses
• Order and transaction information
• Product preferences
• Account information
• Messages, support requests, reviews, or other information you submit

When you place an order, payment information is processed through the payment providers available at checkout. We use the resulting transaction information to process the order, prevent fraud, issue refunds, and provide customer support.

We may also automatically collect certain technical information when you use the website, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited and actions taken
• Referring website or source
• Approximate location derived from an IP address
• Cookie and similar technology information

HOW WE USE INFORMATION

We may use collected information to:

• Process, fulfill, deliver, and manage orders
• Provide order confirmations and shipping updates
• Respond to product, order, return, and support questions
• Maintain customer accounts
• Process returns, exchanges, and refunds
• Detect and prevent fraud or unauthorized activity
• Operate, maintain, secure, and improve the website
• Understand how customers use the website
• Personalize the shopping experience
• Send marketing communications when permitted by law or with your consent
• Maintain business and transaction records
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our policies and protect our legal rights

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, analyze website performance, support security, and provide relevant marketing.

Where required, visitors may manage nonessential cookie preferences through the consent settings displayed on the website. Browser settings may also be used to block or delete cookies. Disabling certain cookies may affect the operation of some website features.

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate the store and fulfill customer requests. These may include:

• Website hosting and ecommerce providers
• Payment processors
• Product suppliers and fulfillment partners
• Shipping and delivery carriers
• Email and customer-support providers
• Analytics, security, and fraud-prevention providers
• Professional advisers such as accountants or attorneys

These providers receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information:

• To comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests
• To investigate fraud, security incidents, or violations of our policies
• To protect the rights, safety, and property of Jentia, our customers, or others
• In connection with a merger, financing, acquisition, sale, restructuring, or transfer of all or part of the business
• When you direct us or consent to the disclosure

We do not sell customer names or contact lists for money.

ORDER FULFILLMENT

Jentia Aviators Shop may use third-party suppliers, fulfillment providers, and shipping carriers to process and deliver products. Information such as your name, shipping address, telephone number, email address, order details, and delivery instructions may be shared with these providers when necessary to fulfill or support an order.

MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send information about products, promotions, and company updates. You may unsubscribe by using the unsubscribe link included in an email or by contacting us.

Unsubscribing from marketing does not prevent us from sending transactional communications concerning an order, payment, shipment, return, account, security matter, or customer-service request.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. Information transmitted through the website is protected using HTTPS encryption.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they believe an account or transaction has been compromised.

YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• A copy of certain information
• Restriction of or objection to certain processing
• Withdrawal of consent where processing is based on consent
• Information about how personal information is collected, used, or disclosed

We may need to verify your identity before completing a request. Some information may be retained when required by law or for legitimate business purposes, including transaction, fraud-prevention, tax, and dispute records.

To submit a privacy request, contact us using the information below.

CHILDREN’S PRIVACY

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

THIRD-PARTY LINKS

The website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies. Jentia Aviation LLC is not responsible for the privacy practices or content of websites that it does not operate.

INTERNATIONAL VISITORS

Jentia Aviation LLC operates primarily in the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate, subject to applicable legal requirements.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.

CONTACT US

Questions, concerns, or privacy requests may be directed to:

Jentia Aviators Shop
Operated by Jentia Aviation LLC
1624 Carlyle Avenue, #15014
Belleville, Illinois 62221
United States

Email: info@jentia-aviators-shop.com
Alternative email: info@jentia.com
Telephone: 888-789-8295
Website: www.jentia-aviators-shop.com